Terms

General Information

All Warm Heart Bears are original, one-of-a-kind pieces created with adult collector or home décor in mind. Because of tiny embellishments and accessories, the bears and are not toys. Each bear is designed, hand crafted and finished by Carolyn Robbins, in a smoke and perfume free environment.

Ordering Information

All bears and animals listed are available for purchase on a first-come, first-serve basis. All Warm Heart Bears are One-Of-A-Kind. Please use the add to cart button tom make a purchase. You will be able to check out with PayPal. It is very secure and you don’t need a PayPal account to use the service.  They also have a “PayPal Credit” option that can be used as a lay-away and the bear ships immediately.

All prices are in U.S. currency.  If you would like to convert your currency to U.S. dollars, the Universal Currency Converter provides this service for you.

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Special Orders

At the present time, I do not accept special orders. All bears and animals are made individually and are sold as one-of-a-kind. It seems unfair to the person who adopted a Warm Heart Bear or animals as an individual piece, to replicate that piece for someone else. I have received many requests to replicate bears that I have previously made, but it is quite difficult to do so and I do not make multiples.  The nature of making one-of-a-kind pieces is that they are different and unique from each other, and have their own character.

Shipping and Handling

Inside the USA: $12.00 – Outside the USA: $48.00

Shipped via the United States Postal Service with Priority Mail, one business day after payment is received. Bears are shipped fully insured for their retail value with tracking and no signature required. Over-payment of shipping is kindly refunded.

All bears are shipped — Foreign and Domestic — in accordance with United States Postal Service Regulations. International mail is subject to customs examination in the destination country. I am not responsible for any customs taxes in your destination country.

Returns

Because all items are described as accurately as possible, and include approximate size in the description, All Sales Are Final. Realize that colors may differ slightly on different monitors. Should you have any questions, please ask before purchase.

Contact Me

It is my goal to provide you with unique bears and great customer service. I am always happy to hear from teddy bear collectors and other artists, so do not hesitate to contact me.

Email: carolyn@warmheartbears.com.

I can also be contacted using the contact form located on the contact page of this website. I appreciate your business and support.