Shipping

What are your shipping terms?

USA – Free shipping using Priority Mail, insurance and tracking.
Signature will be required.

INTERNATIONAL customers please email first for shipping quote

Bears are shipped via the United States Postal Service with Priority Mail. Packages are fully insured for their retail value with tracking, and signature is required

Orders will only be posted to the address shown on the PayPal account at the time of purchase

All bears are shipped — Foreign and Domestic — in accordance with United States Postal Service Regulations. International mail is subject to customs examination in the destination country. I am not responsible for any customs taxes or fees in your destination country.

Why do you require a signature?

With the ever increasing chance of stolen and lost packages, this will hopefully help in making sure the packages are delivered to the correct person. It should also bring us both peace of mind, in knowing that when you are spending a large amount on a purchase, you will receive the item. We apologize if that requires a trip to the post office to accept your package, but it is a safer way to go.

When a package is stolen, the post office will not refund the insurance as they completed their delivery. The only recourse then is to file a police report, which does not get the package back, and we are both out the money. Warm Heart Bears is equally not responsible as the item was created and shipped. The all sales final policy does not allow us to refund your money. Therefore, due to the one-of-a-kind nature of all Warm Heart Bears and animals, it is extremely difficult to reproduce a second item to replace the one that was not received.PAYMENT AND SHIPPING 


I only accept payments through PayPal as this is the easiest and safest way to purchase. you don’t need to have a PayPal account.

USA – Free shipping using Priority Mail, insurance and tracking.
Signature will be required.

INTERNATIONAL customers please email first for shipping quote